Job Description

Our client provides a full-featured suite of professional tools for those online merchants looking for scalable, flexible and bespoke solutions to maximise security, impact and compliance in the digital sphere. They are perfectly positioned in providing multi-channel online solutions to clients across a broad range of markets. They are currently looking to appoint a Head of UX/UI to improve and modernise their existing main product offering making it more appealing for customers and thus leading it to become more successful commercially.

Reference #: GC004364

Job Responsibilities

  • Lead, hire and mentor the product design team.
  • Create the UX/UI Strategy, liaising with Senior Management and the Product Team.
  • Own and deliver the end-to-end processes of the team to drive high-velocity, high-quality product design
  • Make strategic design and user-experience decisions related to core, as well as new functions and features.
  • Increase the level of team maturity. Mentor and inspire, give and seek feedback in order to continually raise our bar for quality.
  • Identify what is needed for each design phase.
  • Create Figma flows that range from low-fidelity wireframes to full-fidelity, pixel-ready designs that lead to intuitive user experiences.
  • Create design system, participate in team critiques and reviews, assist in user research, organize design workshops.
  • Deliver a constant focus on improvement. Leverage metrics, user testing, innovative design thinking to guide your leading design decisions


  • 8 to 10 years of designing and 5+ years of experience working in Product Design
  • Experience with B2B & B2C products
  • Leadership and line management skills to inspire a growing design team
  • A strong portfolio of product design and design systems work, including designs that showcase both an ability to think in scalable systems
  • The ability to draft a product design vision and communicate it effectively across the organization
  • Understanding of importance of consistency, and understand the benefits of building things systematically
  • Strong communication skills that make your process and proposals understandable
  • Collaboration with product managers, engineers, and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions
  • Degree level education in Design, HCI, Computing or similar
  • Tools – Excellence in Figma, Sketch, Adobe
  • A working knowledge of Microsoft Azure DevOps, familiarity of tools such as JIRA.
  • Agile Delivery Methodology


  • Performance Bonus
  • Company Pension Scheme
  • Private Medical Insurance